28 Oct 2016
Dr. Haigney words can't describe how amazing and caring this Doctor is. I'm a mother of a cleft lip child. And I have been to NY, Philadelphia and Florida always looking for the best to try to give my son the face he was not born with. Unless you have a child with a facial disfigurement you would never understand what it is and how it feels to find a Doctor that is caring towards your son and needs and in the process delivers an excellent job .
He takes the time to not only explain everything that is happening but he also gets to know the patient. Remembering things and talking to them one on one. My son now is 18 and today Oct 03, 2016 is getting ready to see Doctor Hagney all by him self . The first time ever he will do that. We mothers tent to be extremely overwhelmed when your child is in need. I trust that Dr Hagney will take care of him great, no need for me to be there!
The staff is also great .. Remember the staff has nothing to do with a Doctor or his skills . I not one to leave comments but since I was getting the address to send to my son and read all the comments I decide it to join in, since we have been with Dr Hagney a couple of years .
When it comes to insurance the office has been excellent, I work but I don't make enough to have private insurance my son has Medicaid and private insurance by his father. In most office i have felt embarrassed to say the least to tell them I have Medicaid because automatically you are judge without questions, the staff have been extremely and helpful filling the paper work with the insurances. And the staff never mentions the facts that I have Medicaid or embarrass me for it. I could go on and on . After over 20+ surgeries at this point I'm a pro in costumer service, office staff and treatment and Doctor's review on treatment outcome, follow up and delivering results .
Gracias, Doctor Haigney,
Patty Fernandez and Armani Concepcion